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Recover a debt

Debt recovery

Debt recovery for unpaid invoices in Singapore

Speedy Debt Collection recovers unpaid invoices and outstanding debts for Singapore businesses and individuals. We work on a success based commission, so if nothing is recovered you pay nothing. Send us the invoice and the debtor’s details on WhatsApp and we reply within 24 hours.

Key facts

  • Success based commission: if nothing is recovered, you pay nothing
  • Send the case on WhatsApp and hear back within 24 hours
  • Most contract debts can be sued on for six years from when payment fell due
  • Every debt collection company in Singapore must hold a Police licence since 1 March 2024

What we recover

  • Unpaid invoices between businesses, including overdue progress claims and retention sums
  • Outstanding debts owed by companies and by individuals
  • Debts owed by debtors in Singapore and overseas
  • Personal loans, where you hold evidence such as bank transfer records or messages in which the debtor acknowledges the amount

How a recovery works

  1. Send us the case on WhatsAppThe invoice or statement of account, the amount owed, and any messages with the debtor. No forms and no login.
  2. An honest assessment within 24 hoursA member of the Speedy team speaks with you, asks what we need to know about the debtor, and tells you plainly whether the debt is worth pursuing.
  3. Demand, then follow throughOnce engaged we issue a letter of demand, then follow up by call, message and, where it helps, a visit to the debtor’s business address. We negotiate full payment or an instalment plan.
  4. Updates on WhatsAppYou hear from us at each step, so you always know where your case stands.
  5. If the debtor still refusesWe set out your options, from the Small Claims Tribunals to court action, and can refer you to our legal partners.

What to send us

  • The invoices, statement of account, or loan record showing the amount owed
  • The quotation, purchase order, contract, or delivery orders behind the invoice
  • Messages or emails where the debtor accepts the work or admits the debt
  • The debtor’s name, company name and UEN if it is a business, and their last known address

The more of this you have, the stronger our letter of demand and the faster most debtors respond.

When to hand a debt to us

As a rule of thumb, once an invoice is about 60 days overdue and your own reminders have gone unanswered. The longer a debt sits, the harder it is to collect, and for most contract debts the time limit to sue in Singapore is six years from when payment fell due.

Debt collection company, tribunal or lawyer?

Most of our clients come to us before going to court, because a collection company is faster and costs nothing unless money comes back. Here is how the main routes compare.

RouteWho it suitsLimitsCost to you
Debt collection companyA debtor who can pay but keeps delaying, or has gone quietMust hold a Police licence. Cannot take court action for youSpeedy: a commission on what is recovered. No recovery, no fee
Small Claims TribunalsDisputes over goods or services, where you can represent yourselfUp to S$20,000, or S$30,000 if both sides sign a Memorandum of Consent. No lawyersFiling fees. An order still has to be enforced if the debtor ignores it
Magistrate's CourtLarger claims, usually with a lawyerUp to S$60,000Legal fees, usually paid whether or not you recover
District CourtLarger commercial claims, with a lawyerUp to S$250,000Legal fees, usually paid whether or not you recover
Statutory demand (company debtor)An undisputed debt owed by a companyDebt over S$15,000. The company has 21 days to pay before it can be presumed unable to pay its debtsUsually prepared by a lawyer

For the full picture, including what the Debt Collection Act 2022 allows and forbids, read our guide to debt collection in Singapore.

FAQ

Common questions.

Something else? Message us on WhatsApp.

How much does debt recovery cost?

Speedy works on a success based commission. There is nothing to pay upfront, and if nothing is recovered, you pay nothing. We confirm the commission for your case before you engage us.

How long does debt recovery take?

It depends on the debtor. Some pay within days of receiving a letter of demand; others agree to instalments over several months. We reply to new cases within 24 hours and update you on WhatsApp throughout.

Can you recover small debts?

Yes. Many of our cases are invoices that are too small to justify a lawyer, which is exactly where a success based collection company makes sense.

Do you recover debts from individuals?

Yes. We act on debts owed by companies and by individuals, as long as there is evidence of the debt, such as an invoice, a loan record, transfer receipts, or messages acknowledging the amount.

Can you recover debts from overseas debtors?

Sometimes. It depends on where the debtor is and what records you hold. Send us the details and we will tell you honestly whether we can help before you commit to anything.

Are you a law firm?

No. Speedy Debt Collection is a debt collection company, not a law firm, and we do not give legal advice. Where a case needs court action, we tell you and can refer you to our legal partners.

Ready to recover your funds?

1,000+ cases closed. Tell us about yours and hear back within 24 hours.

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