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Recover a debt

For debtors

Received a letter or message from Speedy?

If Speedy Debt Collection has contacted you about a debt, message us on WhatsApp before the deadline in the letter. We can confirm the amount owed and who it is owed to, set up an instalment plan, or record a dispute if you believe the amount is wrong.

Arrange payment on WhatsApp

What to do now

  1. Message us before the deadlineTell us your name and the reference or creditor named in the letter. Speaking to us early keeps your options open.
  2. Check the detailsWe confirm the amount, who it is owed to, and what it is for. If anything looks wrong, tell us why.
  3. Agree a plan you can keepPay in full, settle, or agree instalments. We put what we agree in writing.
  4. Update us if things changeIf you cannot make a payment, tell us before it falls due, not after.

Payment options

  • Payment in full
  • Instalment plans set around what you can afford
  • Settlement requests, which we put to the creditor
  • Referrals to debt consolidation partners if you have several debts

If you dispute the debt

Tell us which part you dispute and why, and send any documents you have, such as receipts or messages. We record the dispute and take it up with the creditor before any further step.

How we will treat you

Debt collection in Singapore is regulated under the Debt Collection Act 2022. Collectors must not threaten, intimidate or harass you, and we expect our team to be firm, factual and respectful. If you have a concern about how you were contacted, tell us on WhatsApp.

Check it is really us

Speedy Debt Collection Pte. Ltd. is a Singapore company, UEN 201610411E, at 21 Bukit Batok Crescent, #25‑74 WCEGA Tower, Singapore 658065. Our WhatsApp is +65 8494 2267.

FAQ

Common questions.

Something else? Message us on WhatsApp.

Why has Speedy Debt Collection contacted me?

A creditor has asked us to recover money they say you owe them. Message us on WhatsApp and we will tell you who the creditor is, the amount, and what it is for.

Can I pay in instalments?

Usually, yes. Tell us what you can afford each month and we will put a plan to the creditor. Once agreed, we confirm it in writing.

What if I do not owe the money?

Tell us why and send any evidence, such as receipts or messages. We record the dispute and raise it with the creditor before taking any further step.

What happens if I ignore the letter?

The creditor may take further action, including a claim at the Small Claims Tribunals or in court. It is almost always better to speak to us before the deadline.

Will a debt collector come to my home?

A collector may visit to discuss payment, but must not threaten, intimidate or harass you. That conduct is against the law in Singapore.

Ready to recover your funds?

1,000+ cases closed. Tell us about yours and hear back within 24 hours.

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